July 13, 2017

American retail business is expected to ascend further in 2017 and the coming years too according to surveys. What is already growing with 4 billion retailers employing over 40 million people contributing more than $2.5 trillion to the GDP is expected to evolve further thanks to the ever-evolving technology and changing consumer trends. The retail businesses are greatly benefitted by offshore data entry services in various aspects of the business. The data entry operators help retailers with collecting information through data mining, inputting them for product catalogues, process it and provide insightful information for detailed analysis that help in management decision making. With the retail expected to grow by 2% to 4% in 2017, they will be in dire need of end to end data solution providers for smooth functioning. Let us analyze further how American retail businesses can grow significantly with Data solution providers:

Product Catalogue data entry

The retail industry has adopted digitization many years back. The billings are done by POS which means they already have their product details digitized. But with more retailers opting to go online, they have a bigger challenge to face – creating an attractive and SEO optimised Product catalogue. Most of the retailers are outsourcing this meticulous process to competent BPO Company India that has experienced resources. Outsourcing ensures correctness and completeness of the product catalogue that is made available on the online portal which attracts customers from far across the world.

Back office outsourcing

Every business needs a strong back office support to survive the cut-throat competition and sustain in the market for a long period. Many e-commerce retailers do not even have a proper office setup which makes back office processes suffer. Offshore outsourcing is a great way to overcome this issue and save the small to medium retailers from the inefficiencies arising out of the lack of or improper back office management.

Payroll Outsourcing

Retailers, especially those with a chain across the world, have to face the major challenge of managing their staffs. This is apart from combating the ever-increasing competition and need to cut down on the operational costs. Payroll processing becomes a tedious process which cannot be avoided or delayed even though it is very difficult to accomplish with a large workforce to handle. Collecting the previous months’ employee details including working days, the number of leaves availed and calculating their payout based on their individual salary structure can be quite challenging for retailers. Outsourcing payroll processing ensures its smooth and efficient completion on time without having to risk an entire department’s efforts invested on it.

Surveys and Digital Marketing

Retail businesses closely interact with the customers on a daily basis. It is important to keep track of the changing trend and requirements. Retailers outsource data entry services along with customer surveys and digital marketing to outsourcing partners that provide end to end data solutions. These are important to make sure that all information collected and input is aligned with the customer and market requirements. Both e-commerce retailers and conventional retailers can benefit by outsourcing surveys digital marketing to competent firms.